ALatino man says that when he received his drink order at a Starbucks coffee store in a Los Angeles suburb, it came with a racial slur written on it.
On a label indicating the customer’s name, the word “Beaner” was typed.
The incident comes two weeks ahead of Starbucks’ planned meeting of staff at its more than 8,000 U.S. stores to discuss racial profiling and other issues. The all-hands meeting results from fallout over the manager’s decision to call police last month aftertwo African-Americancame to a Starbucks in Philadelphia and didn’t buy anything.
In the latest case, the customer, who only identified himself as Pedro,told KNBC-4, the NBC affiliate in Los Angeles that hewas buying two drinksat the Starbucks in the Los Angeles suburb ofLa Ca帽ada Flintridge and saw the derogatory term for a Latino person on both cups.
Pedro said he didn’t think it was an accident because the barista had called his name once his order was done, according to the TV station. He declined the offer of a $50 gift card, which he called “insulting,” but he’s scheduled to meet with Starbucks officials on Thursday.
More: Like Preakness bettors, 401(k) owners have cash on line in Apple’s race to $1 trillion value
More: BJ’s Wholesale Club is going public, looking to raise $100M with IPO later this year
More: Kroger teams up with UK digital grocer Ocado, plans U.S. network of automated warehouses
Starbucks could not be immediately reached for comment.
That company-wide education effort was announced after the national outragestemming from the arrests ofRashon Nelson and Donte Robinson on April 12 at a downtown Philadelphia restaurant. They were sitting in the coffee shop without ordering anything to eat or drink, because they were waiting to meet a third man for a business meeting. Nelson asked to use the bathroom, but was told restrooms were for paying customers only.A staffer, who is no longer a Starbucks employee, called 911.
The company apologized to Nelson and Robinson for what happened and CEO Kevin Johnson met with the two men. Theyreached a financial settlement with the Seattle-based chain.
Last week, Starbucks changed its bathroom policy to make restrooms available for people who haven’t purchased anything from the restaurant.
Two black men arrested while waiting at a Philadelphia Starbucks store reached a settlement with the coffee chain and dropped legal claims against the city. Havovi Cooper reports. Newslook
Follow USA TODAY reporter Zlati Meyer on Twitter: @ZlatiMeyer